

There’s magic and then there’s complexity in tech (at least this is how I think about it).
Video calling, pure magic, simple to use with major benefits.
Complex business management software that requires a degree to use? Complexity almost for complexity’s sake to lock an organisation into a support contract.
Web stores? Usually magic, especially with refined payment processing and smooth ordering. Can verge into over complex coughAmazoncough.
Internal network administration (Active Directory) and cloud tech, often complexity for complexity’s sake again.
I was once looking at a robot lawnmower to tend to my ageing parents lawn. I was looking at prices over a thousand bucks and thinking seriously.
My parents hired a local handyman to do it every few weeks for a small sum that across a year would still be less than the robo mower and do a better job at it and without the hurdles of maintaining that mower.
That realisation had me reevaluating automation as a whole.