crowsby

Man that’s sad. The AV Club was my go-to site for TV/Movie reviews for years, it’s unfortunate to see them degrade into the same kind of low-value content farm that their (former) sister site ClickHole makes fun of.

“I’m a helpful AI and automation tool,” reads the Auto News Desk’s bio. “I collect, analyze, and deliver information like high school sports scores and real estate transfers. My job is to help the newsroom deliver lots more useful information while freeing up their time to do important human-powered journalism.”

You know, it’s bad enough that they’re using these godawful services to the detriment of both writers and readers alike, but what I particularly dislike is that all these shitty LLMs are being humanized with biographies and cute little names. Like little cheery mascots celebrating the death of human-powered industries.

It doesn’t need to have a use case. Use cases are for users and our priorities don’t really rank near the top anymore. It’s mostly cargo cult follow-the-leader product management at this point, so it needs to have the latest buzzwords tagged on like blockchain or machine learning or something-as-a-service so investors will get hyped for it and maybe generate some buzz in the tech industry.

free as in beer yes, but not free as in the amount of time you will spend trying to install drivers for all your peripherals and then find yourself being castigated for asking for help in a GNU/Linux forum and being criticized by forum oldheads for not using the search even though you did use the search, but it only led you towards other threads which also all ended with terse messages to use the search, and then you’re directed to a 1200+ page megathread on driver issues and told to spend the next three months parsing through it repeatedly before daring to post again.

Which is also when they regularly try and get you to mistakenly click a button to make Edge your default browser. Scummy dark patterns.

This is what I believe too. With interest rates rising, companies have been under a great deal of pressure to show profitability, and especially with Reddit aiming for an IPO, it seemed (superficially at least) a great idea to badger their userbase into adopting their mobile app, where they could be monetized to a much larger extent.

So of course they made the conditions of using their new API incredibly onerous.

The whole point was to discourage developers from using it. And then by cherrypicking a handful of select 3rd-party developers to offer more amenable terms to on the downlow, they can show that they were just being reasonable good guys, and doing their best to work with everyone, and that it must be the developers at fault if they decided to walk away and abandon their users.

So yeah, they’ve managed to get their app center stage, and the only minor tradeoffs have been:

• Launching/boosting a fleet of competitors (lemmy/kbin/squabbles/discuit/tildes/etc)
• Driving their very talented 3rd-party app devs into making apps for said competitors
• Creating a massive breach of trust between Reddit Inc and its unpaid volunteer mods
• Squandering any remaining goodwill Reddit once had in the tech community
• Driving away folks who enjoy using 3rd-party apps
• Ruining the image of the CEO
• Negatively affecting the overall community to the point where it’s both a more hostile and unpleasant site, and simultaneously less moderated.

I cannot believe that there are companies and non-wingnuts who are still actively using that site at this point. Like maybe at the start it was ha-ha funny watching him flail about with code printouts and unplugging random microservices leading to outages, but I feel like the moment he started actively funneling money to alt-right knuckleheads and human traffickers should have been enough of a kick in the pants for even folks heavily reliant on the platform to make their exit.

I see we’ve unfortunately brought over the trend of defaulting to assuming the worst intentions from Reddit, with a side portion of baseless accusations. While I’m disappointed that the community was removed, I think it can be easily explained by:

• Speed Run the Content Moderation Learning Curve
• The reality that, right or wrong, any significant legal action brought against them would be game over for the instance and personally devastating for the humans involved. Conde Nast they are not, and if Joe SIIA decides to put them in their crosshairs, the legal situation would be financially devastating.

It’s reaaaaaally really easy to sit in the peanut gallery and talk shit about how they’re cowardly acquiescing when it’s not our neck in the noose.

That being said, I feel like recent acts of defederation are only serving to highlight that the way forward in the fediverse is going to be having accounts on multiple instances in order to get the full breadth of offerings. In my case:

• I initially signed up on lemmy.ml since that was, at the time the “main” instance.
• Oh hey, kbin looks cool. I’ll sign up there and check it out.
• Oh hey, people are saying that the lemmy.ml admins are evil commies or some shit. Welp I better make an account on lemmy.world in case anything goes sideways.
• Oh hey, now I’m probably going to also need an account on dbzer0 as well, dope.

I mean I do analytics on site engagement metrics professionally, like as my job that pays me money, and based on that and past instances of r/place, I can make an educated guess that:

• They were desperate to improve July usage numbers because projections were looking shitty after the events of the past month.

• r/place has traditionally been a good way to juice engagement numbers

• They pulled a lever they knew would generate the results they needed

Is it temporary? Sure. But this buys them some time and August’s numbers are August’s problem.

Here’s are the stats from a previous instance of r/place:

Social platform Reddit re-introduced its collaborative social experiment r/Place on April 1, leading to the highest daily active users (DAUs) its mobile app has ever seen

So yeah, they’ll get the juice they need, probably, but the fact that they were compelled to even need to pull that lever says a lot, imo.

I don’t think there’s going to be a good way to know. Semrush is showing a relatively steady decline since January 2023, but I don’t trust third-party tools for that. And I doubt that Reddit would make its first-party analytic data public if it looks bad, so in that case the default move is to either cherrypick or create a metric that appears favorable, a la Elon Musk’s brand new Twitter metric of median picoseconds of verified user screen time per albatross fart or whatever.

From a qualitative standpoint, both the content and general vibe seem markedly worse than a month or two ago. It’s made it easy to stop using it as my default online platform.

But in any case, I don’t think it’s worth it to get too invested in either its success or failure.

Spam bots pursuing an audience shouldn’t be a surprising thing. Even glorious fediverse valhalla is battling with them.

The difference between the Threads & Twitter situations is that I’m inclined to extend a lot more leeway to an engineering team that’s less than two weeks into a new platform, versus one that’s been around nearly two decades and is suddenly dealing with issues because the owner decided to haphazardly fire the teams responsible for maintaining those areas.

I can’t see how the combination of:

• Bot detection network shutting down
• Upvotes being financially incentivized with real money
• Readily-accessible large language models

Can lead to anything other than Reddit becoming increasingly flooded with botted content. Like you mentioned, it won’t happen overnight, but it does seem inevitable.

• Time to first response
• Resolution time
• Customer support costs

It’s key to note that customer satisfaction with response is not among the metrics the CEO is highlighting. It seems that the role of customer support is increasingly to frustrate customers away from pursuing issues, rather than reaching a mutually-satisfying resolution. I consider most customer support chatbots as a tactic towards that: they’re not going to offer any significant assistance and exist simply to waste my time, so of course the imaginary “time to resolution” is going to be minimal. If they’re going to make it a hassle then I’ll just open up a credit card dispute.

I’m surprised at how low-value the content appears to be. My Frontpage, which I’ve curated fairly meticulously, looks like All, and All looks like a Tiktokky shit show.

I suspect they’ve fiddled with the algorithm in order to put their finger on the scale and better control the narrative, and also, a non-negligible group of original content contributors have decided to step away.

I dislike the general trend towards platforms feeling compelled to blindly imitate the various interaction mechanisms from platforms. Sometimes I just want to Instagram on Instagram. But then they had to follow-the-leader, so now you can Snapchat on Tiktok, or TikTok on Instagram. Companies are compelled to do many things haphazardly instead of one (or a few) things well.

This is simultaneously coupled with a growing trend towards disallowing any type of UI customization. You will take our experience and you will like it. How dare you want to turn off our faux Tiktok bullshit that our developers spent so many months plagiarizing.