Not sure how to solve your issue, but Caesta is still on Clear Connect; their proprietary protocol which works well, but also isn’t a mesh, so the distance from the basement to the second floor may play into this. Try moving the hub to the first floor and see if that helps.
Not sure how to solve your issue, but Caesta is still on Clear Connect; their proprietary protocol which works well, but also isn’t a mesh, so the distance from the basement to the second floor may play into this. Try moving the hub to the first floor and see if that helps.