In recent days, T-Mobile customers stumbled upon an unannounced setting in the T-Mobile T-Life app that raised some eyebrows and has created a bit of a freakout. A new setting called “Screen recording tool” was found on select devices and was enabled with a description that doesn’t... #TMobile
This is pretty run-of-the-mill analytics and user session recording. There’s nothing surprising here.
Usually it’s not actual screen recording but rather user action diff recording (Which effectively acts like recording the application except that it only records things that changed so that the recording is much cheaper to store)
This is extremely effective for tracking down bugs, solving user support issues with software, or watching session recordings to figure out if users are using the software in unexpected ways.
Usually it’s not actual screen recording but rather user action diff recording
Oh it’s essentially just a heatmap (or maybe event sourcing might be a more accurate way of describing it)? That’s fine then. Nobody called it that so I didn’t know that’s what was actually being talked about.
I thought we were talking about actually recording the screen itself.
Do you have a source for this?
I build software and can confirm this.
This is pretty run-of-the-mill analytics and user session recording. There’s nothing surprising here.
Usually it’s not actual screen recording but rather user action diff recording (Which effectively acts like recording the application except that it only records things that changed so that the recording is much cheaper to store)
This is extremely effective for tracking down bugs, solving user support issues with software, or watching session recordings to figure out if users are using the software in unexpected ways.
Oh it’s essentially just a heatmap (or maybe event sourcing might be a more accurate way of describing it)? That’s fine then. Nobody called it that so I didn’t know that’s what was actually being talked about.
I thought we were talking about actually recording the screen itself.
Literally any analytics module will do this. Basically every major website you go to will do something similar.