• A_Random_Idiot@lemmy.world
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      3 hours ago

      I’ve said this many times, but self checkout as a thing isnt inherently bad. They are a perfectly viable alternative for people who only grabbed a couple things, or something they find personally embarrassing and don’t want to have a cashier see, or dont want to be social/deal with people.

      What made it bad is that these stores replaced 90% of their checkout lanes with self checkout, then refused to have anyone operate any of the checkout lanes. Which sucks for anyone buying more than a couple things. If you have a full cart for your monthly shopping, going through self checkout is like a 40 minute ordeal cause theres no counter space or anything (and i shouldnt be expected to do that much work to check myself out unless you are giving me like a 20% discount for doing it).

      I’m glad to see them reducing the number of self checkout lanes, but i hope they keep at least a couple.